{"product_id":"9781032247441","title":"Customer Relationship Management : Concepts, Applications and Technologies (5TH)","description":"\u003cp\u003eThis highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications and technologies, focusing on how companies can create and maintain mutually beneficial relationships with customers.\u003c\/p\u003e","brand":"Routledge","offers":[{"title":"Default Title","offer_id":52930839445813,"sku":"EB_BM1000_L12-02_DUBAI","price":372.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0971\/7773\/1381\/files\/9781032247441-1.jpg?v=1789402894","url":"https:\/\/kinokuniya.ae\/ar\/products\/9781032247441","provider":"Books Kinokuniya UAE","version":"1.0","type":"link"}