{"product_id":"9781292116891","title":"How to Wow : 68 Effortless Ways to Make Every Customer Experience Amazing","description":"\u003cp\u003eLooking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.\u003c\/p\u003e\n\n\u003cp\u003e Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, How to Wow reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you'll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more.\u003c\/p\u003e\n\n\u003cp\u003e Don't let your business fall behind, look inside and take your customer experience to the next level.\u003c\/p\u003e\n\n\u003cp\u003e \"Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.\"\u003c\/p\u003e\n\n\u003cp\u003e Keith Lewis, COO, Matchtech Group plc\u003c\/p\u003e\n\n\u003cp\u003e \"At last - a book that provides practical ways of delivering the superior experience that today's customers demand.\"\u003c\/p\u003e\n\n\u003cp\u003e Olivier Njamfa, Co-Founder and CEO of customer experience software company Eptica\u003c\/p\u003e","brand":"Pearson Business","offers":[{"title":"Default Title","offer_id":52929006666037,"sku":"EB_BM1000_L12-03_DUBAI","price":68.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0971\/7773\/1381\/files\/9781292116891-1.jpg?v=1789403539","url":"https:\/\/kinokuniya.ae\/ja\/products\/9781292116891","provider":"Books Kinokuniya UAE","version":"1.0","type":"link"}