{"product_id":"9781292444352","title":"Closing the Service Gap: How to connect customers, employees and organisations","description":"\u003cp\u003eHow connected are the customers, employees and the organisation in your organisation? This book helps you build deep connections between each to serve your customers and build a successful brand.\u003c\/p\u003e","brand":"FT Publishing International","offers":[{"title":"Default Title","offer_id":53375445467445,"sku":"EB_BM1000_00000_DUBAI","price":148.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0971\/7773\/1381\/files\/9781292444352-1_898f4579-f9b7-43c2-8a1b-f94cc4d4752a.jpg?v=1790306058","url":"https:\/\/kinokuniya.ae\/ja\/products\/9781292444352","provider":"Books Kinokuniya UAE","version":"1.0","type":"link"}