{"product_id":"9780062407801","title":"Never Split the Difference : Negotiating as If Your Life Depended on It","description":"\u003cp\u003e\u003cstrong\u003eThis international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eLife is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, \u003cem\u003eNever Split the Difference\u003c\/em\u003e gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.\u003c\/p\u003e\u003cp\u003eAfter a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. \u003cem\u003eNever Split the Difference\u003c\/em\u003e distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.\u003c\/p\u003e\u003cp\u003eStep-by-step, Voss show you how to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eEstablish Rapport \u003c\/li\u003e\n\u003cli\u003eCreate Trust with Tactical Empathy\u003c\/li\u003e\n\u003cli\u003eGain the Permission to Persuade \u003c\/li\u003e\n\u003cli\u003eShape What Is Fair \u003c\/li\u003e\n\u003cli\u003eCalibrate Questions\u003c\/li\u003e\n\u003cli\u003eTransform Conflict into Collaboration\u003c\/li\u003e\n\u003cli\u003eSpot Liars\u003c\/li\u003e\n\u003cli\u003eCreate Breakthroughs by Revealing the Unknown Unknowns\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e\u003cem\u003eNever Split the Difference\u003c\/em\u003e is your definitive source for defusing potential crises, winni\u003c\/p\u003e","brand":"Harper Business","offers":[{"title":"Default Title","offer_id":52927429738805,"sku":"EB_BM0600_L03-06_DUBAI","price":161.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0971\/7773\/1381\/files\/9780062407801-1_bcab03fb-4f84-45df-a179-62adb192cd8d.jpg?v=1791515560","url":"https:\/\/kinokuniya.ae\/products\/9780062407801","provider":"Books Kinokuniya UAE","version":"1.0","type":"link"}