{"product_id":"9781422137499","title":"Failure to Communicate : How Conversations Go Wrong and What You Can Do to Right Them","description":"\u003cp\u003eYour stomach's churning; you're hyperventilating you're in a badly deteriorating conversation at work. This book shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. It explains why we turn to ineffective tactics when the heat is on; and how to avoid the pitfalls of such conversations.\u003c\/p\u003e","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":52928544178485,"sku":"EB_BM0200_L03-05_DUBAI","price":90.0,"currency_code":"AED","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0971\/7773\/1381\/files\/9781422137499-1.jpg?v=1789404872","url":"https:\/\/kinokuniya.ae\/products\/9781422137499","provider":"Books Kinokuniya UAE","version":"1.0","type":"link"}