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The Apology Impulse : How the Business World Ruined Sorry and Why We Can't Stop Saying It

Cooper, Cary/ O'Meara, Sean
78.00 AED
会員価格
70.20
English

Product Description

Discover how we became addicted to apologies without really saying sorry, understand when and how to make meaningful amends and why respectfully holding your ground makes you better at being sorry.

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